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Trade & customs / Example workflow

Make product classification easier to review.

Bring product facts, recommendations and supporting evidence into a clearer review.

The everyday challenge

What happens today.

Product descriptions, supplier documents and previous decisions sit in different places. Each new item can trigger another round of research, followed by a separate effort to explain the decision.

A possible workflow

What could work better.

  1. 01

    Gather the product facts

    Start with the description, specification and supporting documents available for the goods.

  2. 02

    Develop the recommendation

    Use a classification tool to explore a proposed code, alternatives and supporting evidence.

  3. 03

    Review and keep the record

    The responsible person reviews the recommendation and retains the evidence behind the decision.

What we would aim to improve

Less repeated research and a clearer record of how a classification recommendation was reached.

Agree the evidence

How we could measure it.

Choose the measures and baseline together before a pilot. These are proposed checks, not claims of results already achieved.

01 / Success measure

Time per reviewed product

02 / Success measure

Records with complete supporting evidence

03 / Success measure

Recommendations returned for missing information

Tools to explore.

See the product, understand its scope and discuss how it could fit your workflow.

Another angle on better work.

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Where could your team
get time back?

Bring us an everyday problem. Let’s find a practical way to make work flow.

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